Focus: Support Infrastructure—Developing Your Support Model

For this Discussion, think about why support infrastructure is important to an organization. Then consider the IT Organization Structure for your organization. Each team is unique. What and/or whom do they support? What support model will you utilize, and how will you measure performance of the support structure at your organization to resolve the problem?

Post a word explanation of the elements of support infrastructure necessary to solve the problem. Justify your inclusion of each element.

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